After midnight, if there is a problem with the File Server or Print Server, please call the Digital Media office main number:
432-9655 This will be routed to the Yale University Call Back Service. Please explain the emergency, and if severe, the Call Back Service will then phone a Digital Media Staff person depending on the emergency.

Major emergencies: file server is down, print server is down, etc.

If it is a minor emergency, they will not relay your message to a DM Staff person, but will leave a message for the staff so it can be addressed when they come in.

Minor emergencies: Printer is out of Paper or Ink, I don't know how to use the slide scanner.